Privacy Policy

1. Information We Collect

Personal Information

When you use SiteSignal, we may collect the following personal information: Name and email address when you create an account, website URLs and domain information you choose to monitor, payment information (processed securely through Stripe), and communication preferences.

Automated Information

We automatically collect certain information about your use of our service: Website performance data and optimization metrics, AI search results and brand mentions, usage statistics, and technical logs for service improvement.

2. How We Use Your Information

We use the information we collect to provide and maintain our services, generate audits, send alerts, process payments, provide customer support, improve our services, and send security notices.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with trusted service providers (like Stripe), if required by law, or during business transfers.

4. Data Security

We implement appropriate security measures including SSL encryption, industry-standard secure storage, and regular security audits.

5. Your Rights and Choices

You have rights regarding your personal information, including access, correction, deletion, portability, and the right to opt-out of marketing communications.

6. Billing and Refunds

Payments are processed securely through Stripe. We offer a 30-day money-back guarantee. Contact hi@sitesignal.app within 30 days of purchase for refund requests.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, including essential cookies for functionality, analytics cookies, and preference cookies.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Upon account cancellation, we delete your data within 90 days, except where retention is required by law.

9. International Data Transfers

SiteSignal is operated by DreamCore 360 LLC, based in the United States. Your information may be transferred to and processed in the US, where data protection laws may differ.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any changes by updating the "Last Updated" date on this page.