FAQs
Get answers to the most common questions about AI search and SiteSignal.
How do I get started with SiteSignal? +
Sign up for a free trial, add your WordPress site, and we'll start monitoring immediately. No credit card required.
Can I segment visibility by model, region, or audience? +
Yes! You can filter visibility data by AI model (ChatGPT, Perplexity, Claude), region, and audience segments in your dashboard.
How often is the data refreshed? +
AI visibility data is refreshed daily. Uptime monitoring runs every 5 minutes. Security and update checks run every 6 hours.
What are brand visibility vs. source visibility metrics? +
Brand visibility tracks how often your brand is mentioned in AI responses. Source visibility tracks which websites and sources are being cited by AI platforms.
How do source citations work behind the scenes? +
We analyze AI responses to identify which websites and sources are being cited. This helps you understand which content is most valuable for AI platforms.
How do I integrate SiteSignal into my BI/reporting tools? +
SiteSignal provides a comprehensive API that allows you to integrate data into your existing BI tools, reporting dashboards, and workflows.
What is SSL and why is it important? +
Think of it as a secure tunnel for your users. It encrypts data so sensitive info stays safe.
What is DNS? +
Like a phonebook for the internet. It connects your domain name to the server where your site lives.
What is AEO? +
Answer Engine Optimization. It's the new SEO, focusing on being cited by AI like ChatGPT instead of just ranking in Google.