FAQs
Get answers to the most common questions about AI search and SiteSignal.
How do I get started with SiteSignal? +
Sign up for a free trial, add your WordPress site, and we'll start monitoring immediately. No credit card required.
Can I segment visibility by model, region, or audience? +
Yes! You can filter visibility data by AI model (ChatGPT, Perplexity, Claude), region, and audience segments in your dashboard.
How often is the data refreshed? +
AI visibility data is refreshed daily. Uptime monitoring runs every 5 minutes. Security and update checks run every 6 hours.
What are brand visibility vs. source visibility metrics? +
Brand visibility tracks how often your brand is mentioned in AI responses. Source visibility tracks which websites and sources are being cited by AI platforms.
How do source citations work behind the scenes? +
We analyze AI responses to identify which websites and sources are being cited. This helps you understand which content is most valuable for AI platforms.
How do I integrate SiteSignal into my BI/reporting tools? +
SiteSignal provides a comprehensive API that allows you to integrate data into your existing BI tools, reporting dashboards, and workflows.
How is SiteSignal different from SEO tools like Semrush or Ahrefs? +
SEO tools track Google rankings. SiteSignal tracks what AI platforms like ChatGPT, Perplexity, and Gemini say about your brand. These are two different systems — and increasingly, buyers are going to AI first.
What happens when AI gets something wrong about my brand? +
SiteSignal alerts you immediately. You then update the correct information on your site, knowledge bases, or press pages. We track how long each AI platform takes to correct itself — typically 2–6 days depending on the engine.
What is AEO? +
Answer Engine Optimization. It's the new SEO, focusing on being cited by AI like ChatGPT instead of just ranking in Google.